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Troubleshooting

2 articles

Articles

How do I turn an Infinite Object on or off?

To turn on your Infinite Object, simply take it out of the box. Infinite Objects are meant to be always on and plugged in. If you’d like to put it away, the Object will turn off when placed back in the box.

The Creator Tool is showing a Low Resolution warning on my video? Can I still use it?

The resolution warning is there to inform you that your selected video is lower in image quality than we'd recommend using. That said, if you love the content and are ok with the way it looks in the creation preview, you're more than welcome to purch