What is your return policy?Updated 3 years ago
When purchasing an IO Membership NFT, please note that all sales are final. We cannot offer refunds for a purchase of this product.
However, we are happy to replace or exchange any Physical Twin if it is received defective or damaged. In the unfortunate circumstance that you receive a defective or damaged unit please reach out to us at [email protected] within 7 days of your Object being received along with an image or video of your defective Object.