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What is your return policy?Updated 2 years ago

When purchasing an IO Membership NFT, please note that all sales are final. We cannot offer refunds for a purchase of this product. 

However, we are happy to replace or exchange any Physical Twin if it is received defective or damaged. In the unfortunate circumstance that you receive a defective or damaged unit please reach out to us at [email protected] within 7 days of your Object being received along with an image or video of your defective Object. 

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